Building a relationship

Most people don't think of it this way, but good dentistry is really about relationships. After all, you are placing your health care - and your faith - in your dentist. So it makes sense that you and your dentist develop a relationship based on trust, knowledge, harmony, and mutual understanding. We are a relationship-centered practice. We sincerely want to be your friends.

In fact, we believe in this so strongly that we think of it as a "partnership" between our patients and ourselves. Our interest in the health of your mouth reflects our interest in you as a person. We hope to earn your trust by:

• Following the golden rule
• Being good listeners
• Being open and honest
• Lowering your anxiety and fears
• Helping you learn about and understand your dental treatment
• We believe listening builds trust. All your questions and concerns must be addressed to avoid misunderstandings

Exceeding your expections

"Wow, I've never experienced that in a dental office before." We want all our patients to say this to themselves often. From the time you walk in the door until the time you leave, we want to exceed your expectations of what a visit to the dentist should be like. After being greeted by a smiling staff member, you can sit and relax with a cup of freshly brewed hot coffee or a cold glass of orange juice and read the Orlando Sentinel or any one of ten current magazines.

During your treatment, you can relax in the dental chair with a heated massage pad and neck support pillows. We have radios or CD players for your listening pleasure. For a totally different experience, put on a pair of Lightscape Relaxation glasses with earphones to transport yourself to an utterly relaxing place of beautiful colors and soothing sounds. Choose from a babbling brook, the peaceful countryside, falling rain, the rush of a waterfall, or the crashing waves of the ocean. Or if you prefer, watch a full length movie, or laugh at The Best of Johnny Carson, with our virtual vision glasses.

Dentistry in our practice is comfortable and pleasant. Be relaxed during treatment and be delighted by the way you are treated! We believe in serving our patients by delivering more than would reasonably be expected.

Our Promises To You

• We promise to take exceptional care of our patients with superior service and excellent quality of treatment.
• We are committed to helping each and every patient learn how to control the factors that cause dental disease.
• We will adhere to the Golden Rule by being open, honest, and concerned to raise your trust and lower your fears.
• We will listen to each patient with empathy and understanding to plan a program of quality care to fit your individual needs.